Information for Referring Doctors

We work with GPs, specialists, and medical practices to provide intravenous treatment pathways for referred patients in Melbourne. Our service is designed to complement existing medical care by offering a professional infusion setting, a personalised patient experience, and a streamlined referral process.

GPs, specialists, and medical practices will need to register to access our Referral Portal here. Doctor and Specialist Registration

Register to our portal to access and create quick referrals

Register Now

Step

Register your details

Complete the registration form
to request access to the Referrer Portal.

Step

We verify your registration

The Infusion Network team will review and confirm your registration details.

Step


Log in and refer patients

Once approved, you’ll receive a confirmation email. You can then log in to the Referrer Portal and submit patient referrals.

Online Referral Portal

Register online to access the Infusion Network Referrer Portal.

Submit patient referrals, treatment requests and any relevant supporting information securely through our online forms. Our team will review the referral and coordinate the next steps required to progress your patient’s treatment.

Register Referrer Portal

Send a Fax

Fax your referral, treatment request and any relevant supporting information to Infusion Network.

Our team will review the information provided and coordinate the next steps required to progress your patient’s treatment.

Send a Fax

Download a PDF Referral Form

Download the referral form to complete electronically or print and fill out by hand.

Completed forms can be returned to Infusion Network by email or fax, together with any relevant supporting information.

Find out about PDF

External Infusion Network Referral & Booking Process

Providers are required to register as a referrer via the Infusion Network online portal prior to submitting a referral.

Registration Steps

  1. The referring provider must:
    • Enter their details into the online portal
    • Select “Submit”
  2. Once verification has been completed by Infusion Network administration, the provider will be granted access to submit referrals online through the portal.

2. Referral Verification Process

Once a referral is submitted:

  1. Infusion Network staff will receive a notification advising that:
    • A new provider has registered, and
    • A referral has been submitted
  2. For all referrals received from new providers, the Infusion Network receptionist must contact the referring clinic directly to confirm that:
    • The practitioner is currently active at the practice, and
    • The referral is legitimate

This verification step is required to minimise the risk of fraudulent referrals.

Once the referring practitioner has been validated, the Infusion Network administration team will contact the patient to arrange an appointment.

  • Personalised infusion care in Melbourne
  • A calmer alternative to a large hospital outpatient setting
  • A service that understands the broader treatment journey
  • Collaboration with GPs and specialists
  • A referrer-focused process designed to reduce friction

  • Patient details
  • Referring doctor details
  • Requested treatment
  • Relevant clinical notes
  • Supporting documentation where required

  • Payment is required at or before the time of treatment, unless other arrangements have been confirmed in advance.
  • We accept Visa, Mastercard, and EFTPOS. We do not accept cash payments.

Infusion Network is a Melbourne infusion service focused on intravenous treatments for neurological disease and general medical conditions.